J. Juliana, B. . Stella, C. V. Austine, E. D. Budiono, and K. Klarissa, “Antecedents on Customer Satisfaction Tuku Coffee Shop: A Perspective Expectation-Confirmation Theory and Kano’s Model”, International J. Soc. n.a. and Law, vol. 2, no. 3, pp. 1-11, May 2021.