JULIANA, J.; STELLA, B. .; AUSTINE, C. V.; BUDIONO, E. D.; KLARISSA, K. Antecedents on Customer Satisfaction Tuku Coffee Shop: A Perspective Expectation-Confirmation Theory and Kano’s Model. INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW, [S. l.], v. 2, n. 3, p. 1-11, 2021. DOI: 10.8888/ijospl.v2i3.44. Disponível em: https://ijospl.org/index.php/ijospl/article/view/44. Acesso em: 26 nov. 2024.